7scom Privacy Policy

This Privacy Policy ("Policy") is issued by 7scom ("we," "us," or "our") and applies to all personal data collected through the 7scom website, mobile platform, games, customer support channels, and any other services we provide (collectively, the "Platform").

7scom is committed to protecting the privacy and personal data of all users, particularly Filipino players who entrust us with their information. This Policy describes our data practices in plain, understandable language while meeting the legal requirements of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

Please read this Policy carefully. If you have questions about how we handle your data, contact our Data Protection Officer using the details in Section 13.

7scom collects personal data that is necessary to provide our services, comply with legal obligations, and improve the player experience. The categories of data we collect include:

We do not collect sensitive personal information (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.

7scom uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your 7scom account, including identity verification and age confirmation (21+ requirement).
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver customer support.
• Legal Compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) requirements, KYC obligations, and gaming regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized account access.
• Responsible Gaming: To monitor gaming patterns and provide responsible gaming interventions where appropriate, including enforcing self-exclusion requests.
• Platform Improvement: To analyze usage patterns and improve the 7scom platform, game selection, and user experience.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates – only where you have consented or where we have a legitimate interest, and always with an easy opt-out option.

Under the Philippine Data Privacy Act, 7scom processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions you agreed to when registering.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional features, where you have given clear, informed, and freely withdrawable consent.

Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7scom does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Service Providers: We engage trusted third-party service providers (such as payment processors, game software providers, and IT infrastructure partners) who process data on our behalf under strict data processing agreements. These providers are contractually prohibited from using your data for any purpose other than providing services to 7scom.
• Regulatory Authorities: We may disclose your data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law or valid legal process.
• Fraud Prevention: We may share data with fraud prevention agencies and other gaming operators where necessary to detect and prevent cheating, money laundering, or other illegal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

In all cases, we require that third parties receiving your data maintain appropriate security standards and use your data only for the specified purpose.

7scom uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Essential Cookies: Required for the platform to function. These cannot be disabled as they are necessary for login sessions, security, and basic navigation.
• Functional Cookies: Remember your preferences such as language settings, display options, and game history to personalize your experience.
• Analytics Cookies: Help us understand how players use the 7scom platform so we can improve performance and game offerings. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your consent and can be disabled at any time through your browser settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7scom platform.

7scom retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with Philippine AML and gaming record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session.
• Support Communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year after withdrawal, as evidence of compliance.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data disposal procedures.

7scom implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data fields, including financial information and government ID numbers.
• Role-based access controls ensuring that only authorized personnel can access personal data, limited to what is necessary for their role.
• Regular security audits and penetration testing conducted by independent security professionals.
• Two-factor authentication (2FA) available for all player accounts to add an extra layer of login security.
• Incident response procedures to detect, contain, and notify affected individuals and the National Privacy Commission of any personal data breach within the timeframes required by law.

While we take all reasonable steps to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your 7scom account and to enable 2FA where available.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7scom:

• Right to Be Informed: The right to know what personal data we collect, how we use it, and with whom we share it – which is the purpose of this Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting prior lawful processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all valid requests within fifteen (15) business days. We may need to verify your identity before processing your request.

The 7scom platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and take appropriate action in accordance with our age verification procedures and applicable law.

If you are a parent or guardian and believe that a minor has registered on the 7scom platform, please contact us immediately at the details provided in Section 13.

7scom primarily stores and processes your personal data within the Philippines. In some cases, data may be transferred to or accessed by service providers located outside the Philippines – for example, cloud infrastructure providers or game software licensors operating in other jurisdictions.

Where such transfers occur, 7scom ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to maintain data protection standards equivalent to those required under Philippine law. We will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without your explicit consent or a valid legal basis.

7scom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered members via the platform or by email to the address on file, at least fourteen (14) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the 7scom platform after the effective date of any changes constitutes your acceptance of the revised Policy.

7scom has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us:

• Data Protection Officer: 7scom DPO Office
• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data rights requests

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.